Our pieces are crafted in solid 14K gold with carefully selected fine diamonds, designed to be worn and cherished for years to come. To maintain their brilliance:

• Remove jewelry before showering, swimming, exercising, or applying lotions and perfumes
• Avoid contact with harsh chemicals and chlorine
• Store each piece individually to prevent scratching

To clean, gently wipe with a soft cloth or use warm water with mild soap. We recommend periodic professional inspection to ensure settings remain secure and your piece continues to shine.

The Four Cs of Diamond Quality (Cut, Color, Clarity, Carat Weight) are the globally recognized standard for grading diamond quality.

• Cut: How a diamond reflects light, affecting brilliance and sparkle.
• Color: The presence of color, with higher grades appearing brighter and more colorless.
• Clarity: Natural inclusions within a diamond and how visible they are.
• Carat Weight: The diamond’s weight and overall size.

LAB GROWN DIAMONDS

We work with the International Gemological Institute (IGI), one of the world’s leading diamond grading laboratories. IGI provides independent reports verifying a diamond’s cut, color, clarity, and carat weight.

IGI certification is included for all diamonds over 1 carat. For pieces featuring stones under 1 carat, certified appraisals are available upon request for $40.

Diamond solitaire studs are only offered with IGI certification upon request, with pricing adjusted accordingly.

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NATURAL DIAMONDS

Our natural diamonds are graded by the Gemological Institute of America (GIA), the world’s most respected diamond grading authority. Each GIA report independently verifies a diamond’s cut, color, clarity, and carat weight, providing accuracy and confidence in quality. GIA’s rigorous standards make its certification the global benchmark for natural diamonds and are reflected in the higher market value of GIA-certified stones.

As a result, GIA-certified diamonds typically command a higher price due to the institute’s exceptionally strict grading standards and global reputation. We offer both GIA-certified and non-GIA-certified natural diamonds. For non-GIA-certified diamonds, certified appraisals are available for $40.

All orders ship via 2-day delivery, fully insured with signature required. Tracking details will be sent once your order ships. If no one is available to sign, the package will be held at your local UPS pickup location. Overnight delivery is available for an additional fee.

At fia solenne, each piece is crafted with intention and made specifically for you. All of our jewelry is made to order and handcrafted by our artisans in Los Angeles. For this reason, all sales are final once production has begun.

Custom and bespoke designs are final sale and not eligible for return or refund.

At our discretion, we may offer a complimentary resize or exchange on select non-custom pieces within 7 days of delivery, provided the item is:

• • Unworn and in original condition
• • Unaltered and undamaged
• • Returned in original packaging

Customers are responsible for all shipping costs.

If your order arrives incorrect for any reason, please contact us within 48 hours of delivery. We care deeply about your experience and will work with you personally to ensure everything is made right.